Ordering, Shipping, and Returns

Webichi.com accepts American Express, Master Card, Visa Card, and Discover.
We do not currently accept Diners Club, JCB, and Eurocard, payment directly from your bank account, and checks, money orders, or cashier's checks. Also, we are unable to accept manufacturer's coupons.

We can ship to most U.S. delivery addresses in the 50 states only, including Alaska and Hawaii. We currently cannot ship APO/FPO and P.O. Box addresses. Also, we currently do not ship outside US, where respective health authorities govern local health and safety regulations.

• Please note that order must be submitted by 9:00am PDT (PST) in order to start processing the order on that same day. (The time from placing order until shipping is about 2-3 business days.)
• Items sold by Webichi.com, shipped to destinations in the states of California are subject to tax.
• Item may be shipped by a variety of carriers
• No weekend delivery
• Deliveries to Alaska, Hawaii may take longer
• 2-3 business days of packing is added to the estimate time of arrival. (Saturday, Sunday, and other holidays are excluded.)
• You cannot change the destination name & address after you place your order.

FREE Shipping (Some restrictions apply)

Enjoy FREE Shipping for orders over $50 (excluding taxes)
3-6 business days (in addition to 2-3 business days of packing)

<Eligibility and Restrictions>

1. Order must be shipped to a single U.S. address.
2. Applies to U.S. delivery addresses in the 48 states only, excluding Alaska and Hawaii.　A special freight discount of $5 per order applies to orders from Alaska and Hawaii.
3. You will not receive FREE Shipping on your order if any items are canceled, bringing the total below $50.
4. You will receive FREE Shipping on your order if one or more items are found out-of-stock after your order is submitted.

Shipping Rates

Method	Shipping Rate
	Continental US	Alaska/Hawaii Metro	Alaska/Hawaii Remote
*A handling fee of $1 will be added to the shipping fee if your total purchase is less than $10 (before tax; after discount).
Standard	$4.99	$13.99	$25.99
	+$0.70 Per Item	+$1.90 Per Item	+$1.90 Per Item
2-Day Shipping	$12.99	$16.99	$30.99
	+$2.30 Per Item	+$2.30 Per Item	+$2.30 Per Item
1-Day Shipping	$30.99	$32.99	$46.99
	+$3.50 Per Item	+$3.50 Per Item	+$3.50 Per Item

Webichi.com Warehouse Holidays (Subject to change)

Deliveries before and after holidays may take longer.

<		November 2008			>
Sun	Mon	Tue	Wed	Thu	Fri	Sat
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23	24	25	26	27	28	29
30

You may return new, unopened items sold and fulfilled by Webichi.com within 30 days from the shipping date for a refund. Items should be returned in their original packaging. We’ll also pay the return shipping costs if the return is a result of our error.

Webichi.com does not accept returns of the following items

• Opened/Used items
• Gift certificates
• Any item not returned in the condition it was received
• Items that were shipped more than 30 days ago. Please check the original packing slip to check the Invoice (ship-out) date.

Please do not include items from multiple orders in the same box, or you will not receive the correct refund.

How to return

1. Visit Our Returns Center by Clicking Returns button in Home or the Returns Center at the end of this page.
2. After reviewing our returns policy carefully, agree to accept all terms.
3. Input your e-mail address and password, then click Log in
4. Click the button next to the order containing the item you wish to return.
5. Select a reason for your return from the drop-down menu, then enter the quantity you wish to return. Click the Continue button when finished.
6. Select if you would like a replacement or a refund. In the comments box, please describe the detail reason for the return. Click the Continue button when finished.
7. Return not resulted of our error
   If your return is not the result of our error, shipping costs associated with your return will not be paid by Webichi.com. Also, the original shipping charge won't be refunded. If you took advantage of any free shipping promotions when placing your order, the original shipping savings associated with returned items will be deducted from the refund amount.
   Shipping Rates & Policies
   
   Return resulted of our error
   If your return is the result of our error, shipping costs associated with your return will be refunded to you. We only accept returns from U.S. addresses in the 50 states only, including Alaska and Hawaii. If you use an alternative shipping method besides USPS Priority mail and the shipping cost is higher than the USPS Priority mail shipping rate, we will only refund the USPS Priority rate.
8. Click the Submit button and print out the Return Packing Slip.
9. Please ship the return merchandise in a SECURE BOX with the RETURN PACKING SLIP to the following address VIA USPS PRIORITY ONLY.（You can locate a USPS office here.)
   Webichi.com Return Center
   c/o TransBorder Systems, Inc.
   2041 Business Center Dr., #108,
   Irvine, CA 92612

Returns Center